Flixmaal

Report a Problem

What to send so a fault can be reproduced and fixed on the first attempt.

Playback problems

Include as much of this as you can:

  • The title and episode, or the page address.
  • What happened — black screen, spinner that never resolves, audio without video, playback that stops partway.
  • Whether other episodes of the same title play.
  • Your browser and version, and your device.
  • Whether an ad blocker or VPN was active.

Wrong or missing information

Artwork that belongs to another title, a wrong episode number, a missing performer, a description that does not match. These come from the upstream catalogue, so tell us what is wrong and what it should be — we correct the mapping on our side.

Something is broken on the site

A link that leads nowhere, a page that will not load, a layout that breaks at your window size. A screenshot and the page address are usually enough.

Content that needs review

If your report concerns content being unlawful, non-consensual, or involving anyone underage, use Grievance Redressal instead. That route is monitored to a defined timeline and escalates ahead of the general queue.

Back to browse.